Welcome to MainGate Shipping LLC

Phone Number
+254784622091
Send us mail
ops@maingateshipping.com
Visit our location
Moi Avenue Road, Mombasa
Visit our location
Moi Avenue Road, Mombasa
Send us mail
ops@maingateshipping.com
Phone Number
+254784622091

Liner Agency in East Africa: Representation for Container, Feeder and Ro-Ro Services

Liner representation

Liner Agency in East Africa: Representation for Container, Feeder and Ro-Ro Services

Container lines, feeder operators and ro-ro services calling Kenya need a local agent who runs the vessel operations, sells the space, issues the documents, controls the equipment and answers the customers. Maingate Shipping offers liner agency representation at Mombasa and Lamu for lines and operators who do not have their own office in Kenya, under a liner agency agreement that sets out the scope, the reporting and the commercial terms.

Nominate MaingateWhatsApp the deskContact

Container terminal from above
DeskPartnerships, Mombasa
AgreementsIn writing, reviewed annually
CoverageKenya own desk, Africa agency line
Contactops@maingateshipping.com

The desk's port agency experience at Mombasa's container terminals and the vehicle berths gives the line an operations team from the first call.

What the partnership covers

  • Berth applications and terminal liaison
  • Pre-arrival and customs documentation
  • Bookings and space control
  • Bills of lading and manifests
  • Delivery orders and cargo release
  • Equipment control and depots
  • Customer service contact
  • Claims under the line's procedure
  • Receivables collection
  • Monthly reporting to the line

Vessel operations

Berth applications and terminal liaison for each call, pre-arrival documentation, bay planning coordination with the terminal, stowage instructions, crew and husbandry matters, and the statement of facts and operations report for each voyage.

Ship agents at work, Mombasa

Commercial and documentation

Bookings and space control, freight quotations under the line's tariff, bills of lading and manifests, customs and port documentation, delivery orders and release, and equipment control for the line's containers in Kenya including depot and repair coordination.

Discharge by ship's cranes at Mombasa

Customer service and reporting

A named customer service contact for shippers and consignees, claims handling under the line's procedure, receivables collection where the agreement provides, and monthly reporting of volumes, revenue and outstanding items to the line.

Cargo in transit

About the desk

This desk is part of Maingate Shipping Limited, the Mombasa ship agency, crewing and brokerage house that has attended vessels at Kenyan ports since 2020 from its office at Express Building, Moi Avenue. Port agency at Mombasa and Lamu is handled by the company's own boarding officers; calls elsewhere in Africa run through the Maingate agency line under one DA format and one reporting style; Kenyan seafarers are recruited and managed from the same office; and the chartering desk fixes the tonnage that brings East Africa its wheat, fertilizer, clinker and fuel.

Principals deal with one desk for the whole voyage, and every service is agreed in writing before it is performed.

Maingate technical team on board

Who works with this desk

Owners and managersStanding agency agreements.
Port agents in AfricaSub-agency under Maingate's instruction.
Crewing agenciesKenyan seafarer recruitment.
P&I clubs and correspondentsAttendance at Mombasa.
Bunker suppliers and tradersAgency for supply operations.
Lines and NVOCCsRepresentation and cooperation.

Four steps, one desk

  1. NominateOne email with the vessel's particulars, the ETA and what the call is for.
  2. PrepareProforma DA, authority notices, berth and receiver readiness, crew and stores planned.
  3. AttendBoarding officer at arrival, operations followed hour by hour, the master supported.
  4. CloseDeparture report, statement of facts, final DA with every receipt.
Proforma DA before the callAn itemised estimate on the port's tariff and the vessel's particulars, approved before anything is spent.
Every receipt in the final accountThird-party charges at cost, with the supplier's invoice attached to the line it supports.
A boarding officer on every callSomeone from the desk at the gangway on arrival, during the operation and at departure.
One number, any hourThe master and the principal each have one contact who knows the call and answers.

Questions we are asked about this

Can Maingate represent a feeder operator calling Mombasa and Lamu?

Yes. Feeder and coastal operators are represented at both ports under one agreement.

Do you handle ro-ro and car carrier services as liner agent?

Yes. Vehicle carrier calls, yard coordination and consignee release are handled by the same desk.

What about representation in Tanzania?

Calls at Dar es Salaam and Zanzibar are coordinated through our partners under the same reporting, and the line's Kenyan documentation is handled from Mombasa.

Somewhere on the African Coast Tonight, a Vessel Is Waiting for an Agent Who Answers.

Nominate Maingate Shipping and the answer comes from Mombasa with a proforma DA attached.

Nominate by emailWhatsApp the desk

Other desks that belong with this one

Related desks on the same instruction line.

Also on maingateshipping.com: Ship agency at Mombasa · Ship agency and charter brokers · Ship brokerage · About Maingate · Contact

Maingate Shipping Limited · Express Building, Moi Avenue, Mombasa, Kenya · ops@maingateshipping.com · +254 784 622 091