Welcome to MainGate Shipping LLC

Phone Number
+254784622091
Send us mail
ops@maingateshipping.com
Visit our location
Moi Avenue Road, Mombasa
Visit our location
Moi Avenue Road, Mombasa
Send us mail
ops@maingateshipping.com
Phone Number
+254784622091

Cruise Ship Agency at Zanzibar: Stone Town Calls Run Properly

Cruise calls

Cruise Ship Agency at Zanzibar: Stone Town Calls Run Properly

Zanzibar is the call passengers remember, and the one where the port's small quay, the ferry traffic and Stone Town's narrow streets make the agent's planning visible. Maingate Shipping coordinates cruise calls at Zanzibar through its partner at the port, with the Mombasa desk planning the itinerary leg alongside Mombasa and the islands.

Nominate MaingateWhatsApp the deskContact

Vessel arriving at Mombasa
DeskAfrica agency line, Mombasa
AttendancePartner agent under Maingate's instruction
FormatOne DA, one reporting style
Contactops@maingateshipping.com

Berth or tender is the first decision; passenger clearance, excursion coaches at the gate and provisions that can actually be sourced on the island follow from it.

What the desk handles for these calls

  • Berth or tender plan agreed with the port
  • Ferry timetable coordination
  • Passenger and crew clearance
  • Health and security formalities
  • Excursion coach marshalling
  • Island provisions and water
  • Waste removal
  • Crew changes via Zanzibar airport
  • Spares by air
  • Itinerary planning with Mombasa

Berth, tender and the ferry timetable

Larger ships anchor and tender, smaller ships berth at Malindi Port between the Dar es Salaam ferries. The desk agrees the plan with the port weeks ahead, books the tender landing and the security cordon, and keeps the ferry operators informed so that the passenger flow does not collide.

Bagged cargo in bulk bags discharged at Mombasa

Clearance and excursions

Passenger and crew manifests go to immigration and health in advance for face-to-face clearance on arrival; excursion coaches for Stone Town, the spice farms and the north coast beaches are marshalled with the line's tour operator at the terminal gate.

Warehouse storage

Provisions, waste and the next port

Fresh fruit and fish from the island, other provisions brought over from Dar es Salaam or Mombasa on the desk's arrangement, waste removed under the port's rules, and the crew change or spares timed to the same call. The Mombasa leg is planned by the same desk.

Trucks and containers at the port

About the desk

Maingate Shipping Limited, Mombasa: ship agents at Kenyan ports since 2020, crew managers and recruiters of Kenyan seafarers, ship brokers for the East African trades, and the coordinating desk for port calls across Africa. The office at Express Building on Moi Avenue is a short drive from Kilindini Harbour and Moi International Airport, which is why crew, spares and cash reach vessels at Mombasa without a wasted hour.

The company works for owners, charterers, managers, traders, lines, clubs and fleets, and puts its terms, its DAs and its reports in writing.

Maingate Shipping at Mombasa

Who instructs this desk

Operators of this vessel typeCalls planned on the operator's own rhythm.
Owners and managersHusbandry, crew and the owner's account.
CharterersTerminal and cargo coordination.
Crewing agenciesRotations in numbers.
Insurers and correspondentsAttendance and reporting.
Fleets on rotationOne desk across the region's ports.

From instruction to account

  1. NominateOne email with the vessel's particulars, the ETA and what the call is for.
  2. PrepareProforma DA, authority notices, berth and receiver readiness, crew and stores planned.
  3. AttendBoarding officer at arrival, operations followed hour by hour, the master supported.
  4. CloseDeparture report, statement of facts, final DA with every receipt.
Proforma DA before the callAn itemised estimate on the port's tariff and the vessel's particulars, approved before anything is spent.
Every receipt in the final accountThird-party charges at cost, with the supplier's invoice attached to the line it supports.
A boarding officer on every callSomeone from the desk at the gangway on arrival, during the operation and at departure.
One number, any hourThe master and the principal each have one contact who knows the call and answers.

Questions we are asked about this

Can large cruise ships berth at Zanzibar?

Larger ships anchor and tender; the desk confirms the berth or tender plan with the port for each ship's length and draft.

Are shore excursions arranged by the agent?

The line's tour operator runs the excursions; the desk coordinates the terminal, the coaches and the timing with them.

Can the same desk handle Mombasa and Zanzibar?

Yes. Both calls are planned as one leg with one reporting style.

A Port Call Is a Hundred Small Decisions. Make Them With One Desk.

One instruction, one account, one contact for the master and one for the principal.

Nominate by emailWhatsApp the desk

Other desks that belong with this one

Related desks on the same instruction line.

Also on maingateshipping.com: Ship agency at Mombasa · Ship agency and charter brokers · Ship brokerage · About Maingate · Contact

Maingate Shipping Limited · Express Building, Moi Avenue, Mombasa, Kenya · ops@maingateshipping.com · +254 784 622 091