Crew logistics
For offshore supply vessels and every other vessel calling Pemba, the crew change is a movement Maingate Shipping plans end to end: immigration, airport, transfer, launch, hotel and the prompt report. Partner agent on the ground, Mombasa desk in charge.
Seafarers join and leave at Pemba through Pemba Airport, with connections through Maputo and Nairobi, and the movement is workable when it is planned ahead. Maingate Shipping handles the immigration formalities, the airport, the transfer to the gangway and the hotel if the timings do not meet, and reports every movement to the owner with times and costs.
Pemba is a deep natural bay on the coast of Cabo Delgado in northern Mozambique, and the security situation in the province and the pace of the gas projects decide the traffic, and every call is planned on current conditions; the crew plan is built with that in mind, so that a launch is not booked into a swell or a flight into a berth window that will not hold.
Crewing agencies, technical managers and owners under charter all place crew movements here; the desk acts for whoever instructs it and keeps that party's account separate.
Pemba Airport is the door for crew at Pemba. The desk's driver waits at arrivals with the vessel's name, walks the joiners through immigration on the pre-notification already filed, and brings them to the port gate or the launch. For leavers, the same driver collects them at the gangway and sees them through immigration and check-in.
Nobody buys a ticket until the vessel's schedule is firm; the desk holds options and rebooks when the ETA moves, which it usually does.
Immigration at Pemba expects the crew list showing joiners and leavers, passports with adequate validity, seaman's books or seafarer identity documents, and the agent's letter of guarantee. Nationalities that need a visa are pre-notified or obtain it in advance where the rules require; the desk confirms the current position for each crew list rather than relying on a matrix that may be out of date.
Shore passes for crew going ashore during the call and gate passes for the agent's vehicle are issued through the port.
Berth changes at Pemba are simple: the agent's vehicle, the gate pass, the gangway. Anchorage changes need a launch, daylight, a sea state the launch operator accepts and a pilot ladder rigged to the master's satisfaction. The desk books the launch against the tide and the weather and tells the master the time it will be alongside.
When the aircraft and the launch cannot meet, a hotel room near the port bridges the gap and the movement runs at first light. Where the vessel is not entering port, the desk advises whether an off-port-limits change is workable at Pemba or better made at the next port on the route.
Sick or injured crew are taken to hospital with an agent's representative, the owner and the P&I club are informed promptly, and repatriation with a medical escort is arranged when the doctor allows travel. Replacement seafarers are arranged in parallel from Kenya through our crewing desk so that the vessel does not sail short.
Every movement is reported to the owner with the times, the names and the costs, and the receipts follow in the DA.
Who changes crew at Pemba: offshore supply vessels, project cargo vessels, general cargo ships and tankers, in the trades of project cargo and supplies for the gas developments, graphite and other minerals outbound, and general cargo for the province. Their rotations differ, so the desk asks the manager for the rotation calendar and works from it, rather than treating every movement as a surprise.
Berth or anchorage decides the last mile; Pemba's working areas are the commercial quay, the offshore supply bases built for the Rovuma gas developments, and the anchorage in the bay.
It is workable. The airport is Pemba Airport, with connections through Maputo and Nairobi, and the port accepts crew movements with the formalities filed ahead.
The owner or manager who instructs the desk; costs are itemised with receipts in a separate crew account or in the DA, and each movement is reported promptly.
Yes. Owners place crew movements with the desk as protecting agent while the charterer's agent handles the cargo.
Yes. Kenyan officers and ratings with verified documents are placed through the Mombasa crewing desk and delivered to the joining port.
Receipts behind every line, a record behind every stoppage, a desk behind every call.
Crew work sits with port agency and crew management on the same desk.
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Maingate Shipping Limited · Express Building, Moi Avenue, Mombasa, Kenya · ops@maingateshipping.com · +254 784 622 091