Joiners and leavers
Joining and leaving crew at Radès, Tunisia, move through Tunis-Carthage International Airport to the gangway or the launch on one instruction to Maingate Shipping, with the file cleared before the flight is bought. Attendance is by our partner agent under Maingate's instruction; the Mombasa desk plans the movement and reports it.

Crew change at Radès is a routine movement: the airport is Tunis-Carthage International Airport, and the port accepts crew changes at berth and by launch at the anchorage. What decides whether the change goes smoothly is the file: passports, seaman's books, the crew list, the agent's letter of guarantee and the visa position for each nationality, all confirmed before the flight is bought.
Maingate Shipping runs the crew change whether or not we are the cargo agent for the call. Managers who use a charterer's agent for the cargo place the crew movement with us as protecting agent, so that the owner controls the arrangement and the account.
A note on Radès itself: container and ro-ro traffic from Europe run to a liner rhythm, and the specialist ports each keep their own procedures. The crew plan takes account of it.
Tunis-Carthage International Airport is the door for crew at Radès. The desk's driver waits at arrivals with the vessel's name, walks the joiners through immigration on the pre-notification already filed, and brings them to the port gate or the launch. For leavers, the same driver collects them at the gangway and sees them through immigration and check-in.
Nobody buys a ticket until the vessel's schedule is firm; the desk holds options and rebooks when the ETA moves, which it usually does.

The file that makes a crew change at Radès work: passports valid for the period immigration requires, seaman's books or seafarer identity documents, the vessel's crew list with the joiners and leavers marked, the letter of guarantee from the agent, and the visa position for each nationality confirmed with immigration for this movement, not assumed from the last one.
The desk files the notification before the flight lands so that the seafarer is expected at the desk rather than explained at it.

The last mile at Radès is the gangway or the launch. Alongside, the boarding officer walks the crew through the gate. At anchor, the launch goes out in daylight with the joiners and comes back with the leavers, and the desk confirms the ladder, the lee side and the timing with the master before it sails.
Off-port-limits crew changes for vessels in transit are done outside the port, with the vessel slowing to take the launch alongside and resuming passage within a couple of hours. Hotels near the port are used when flights land after the last launch.

Sick or injured crew are taken to hospital with an agent's representative, the owner and the P&I club are informed promptly, and repatriation with a medical escort is arranged when the doctor allows travel. Replacement seafarers are arranged in parallel from Kenya through our crewing desk so that the vessel does not sail short.
Every movement is reported to the owner with the times, the names and the costs, and the receipts follow in the DA.

Radès sees container ships, ro-ro vessels, bulk carriers, tankers and cruise ships. The desk plans a two-person officer swap on a bulk carrier and a twenty-person rotation on a purse seiner with the same file discipline, scaled to the numbers: more vehicles, more hotel rooms, a larger launch, and immigration warned of the size of the movement.
The port's working areas are the container and ro-ro terminals at Radès, the passenger and cruise port at La Goulette, and the bulk and phosphate ports at Bizerte, Sfax and Gabès, and the gate the crew use depends on the berth the vessel is given.

Yes. The airport is Tunis-Carthage International Airport, and the port accepts crew movements at berth and at anchorage.
The owner or manager who instructs the desk; costs are itemised with receipts in a separate crew account or in the DA, and each movement is reported promptly.
Yes. Owners place crew movements with the desk as protecting agent while the charterer's agent handles the cargo.
Yes. Kenyan officers and ratings with verified documents are placed through the Mombasa crewing desk and delivered to the joining port.
One instruction, one account, one contact for the master and one for the principal.
Desks that usually follow a Radès crew change.
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Maingate Shipping Limited · Express Building, Moi Avenue, Mombasa, Kenya · ops@maingateshipping.com · +254 784 622 091