Port call desk
Matadi is a river port on the Congo River roughly 150 kilometres from the Atlantic, reached through the Banana and Boma pilotage stretches. Maingate Shipping coordinates port agency at Matadi for container ships, general cargo ships, small bulk carriers and tankers: our partner agent at Matadi attends under Maingate's instruction and the Mombasa desk coordinates, with one proforma DA, one reporting style and one contact for the master and the principal.

Ship agency at Matadi Port, DR Congo from Maingate Shipping covers the whole call for container ships, general cargo ships, small bulk carriers and tankers: the formalities, the berth, the operation, the crew and stores, and the account. A river port on the Congo River roughly 150 kilometres from the Atlantic, reached through the Banana and Boma pilotage stretches is the setting; the historic quays at Matadi and the modern container gateway terminal downstream are the working areas.
What moves through Matadi: containers, wheat, rice, cement and vehicles inbound, with copper and cobalt from the south sometimes routed by road. Where it goes: Kinshasa and the west of DR Congo by road. Both decide who the desk must have spoken to before the vessel drops anchor.
Principals nominating Matadi for the first time are told at once that river pilotage, draft limits and the current make the passage the defining part of the call, and crew travel runs through Kinshasa, because that fact shapes the timing and the cost of the call.
Nothing on this list is assumed: it is agreed for the Matadi call in writing and accounted for with its receipt.
Before the vessel is off Matadi, the desk has filed the port's pre-arrival notification, the customs and immigration declarations and the health clearance, applied for the berth at the historic quays at Matadi and the modern container gateway terminal downstream or wherever the cargo directs, and confirmed the pilot. The proforma DA has gone to the principal and the advance has been remitted.
The receiver's readiness is checked as carefully as the berth's: trucks, silo space, delivery orders, permits and the clearing agent's file. A vessel held at anchor because a receiver was not ready is a cost nobody should pay.

At Matadi the cargo is containers, wheat, rice, cement and vehicles inbound, with copper and cobalt from the south sometimes routed by road. The boarding officer follows the operation hour by hour: commencement, stoppages with reasons, shift changes, weather, quantities reconciled between ship, stevedores and receiver. Where the charterer or receiver appoints surveyors, the desk coordinates their attendance.
The record is kept to the standard a laytime calculation needs, so that owner and charterer can settle the voyage account on the same facts.

Kinshasa and the west of DR Congo by road. Transit documents, delivery orders, customs release and the receiver's transport are coordinated so that cargo leaves the quay as it lands and the vessel is not held by a document.
For vessels calling more than one port in DR Congo or the region, the desk plans the sequence and keeps quantities and documents consistent between calls.

Crew changes at Matadi are feasible with planning, through Kinshasa N'djili International Airport, reached by road from Matadi. Bunkers are not available locally. Provisions, fresh water, spares, cash to master and medical attention are arranged with the call or at the anchorage while the vessel waits.
Owners appointing a protecting agent while the charterer holds the cargo agency place these matters with the desk directly, on a separate owner's account.

Every port has a fact that decides more calls than the tariff does. At Matadi, river pilotage, draft limits and the current make the passage the defining part of the call, and crew travel runs through Kinshasa. The desk builds the arrival plan, the berth request and the crew plan around it.
The partner agent at Matadi lives with the port every day; the Mombasa desk brings the principal's standards, the DA format and the reporting, and stands behind the service.

Container ships, general cargo ships, small bulk carriers and tankers, for cargo calls, bunker calls, crew changes and stores.
Our partner agent at Matadi, appointed and instructed by Maingate Shipping, attends the vessel; the Mombasa desk coordinates, reports to the principal and is responsible for the service.
A proforma DA is issued on the port's tariff before the call, the advance is remitted, and the final DA with every receipt reconciles against it within the agreed period.
Crew changes are feasible with planning via Kinshasa N'djili International Airport. Matadi is not a bunkering port; the desk arranges bunkers at the nearest port on the vessel's route.
Yes. The Africa agency line covers West and Central Africa and the rest of the continent on one instruction, with a DA per port on one account.
Receipts behind every line, a record behind every stoppage, a desk behind every call.
Where a Matadi call usually leads next.
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Maingate Shipping Limited · Express Building, Moi Avenue, Mombasa, Kenya · ops@maingateshipping.com · +254 784 622 091